Guides
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Guides - Seatmaps
Draw your venue with rows and seats, and let participants choose their own seats when they sign up for an event.
Seatmaps
With seatmaps you draw your venue, e.g. a lecture room or an auditorium, with rows and seats. If you add the seatmap to an event, participants choose their own seats when they sign up, and you can follow which seats are booked.
Get startedGo to Settings > Events > Seatmaps.
(1) 'Create seatmap design': Enter a name, e.g. 'Lecture hall', and click 'Create seatmap design'. The seatmap designer then opens (see below). (2) 'Count seats': How many seats the seatmap has. (3) Whether the seatmap is published ('Published') or can still be changed ('Edit'). (4) 'Edit': Opens the seatmap designer. (5) 'Delete': Deletes the seatmap. A published seatmap cannot be deleted. |
Draw the venueClick 'Add seat row' in the seatmap designer to add a row.
(1) 'Row name': E.g. 'A'. Participants see the name of the row together with the name of the seat. (2) 'Count seats': How many seats the row has. (3) 'Rotation (degrees)': Rotate the row, e.g. if it is placed at an angle. (4) 'Seat gap (px)': The space between the seats in the row. (5) 'Size': The width and height of the seats. (6) Click 'Add seat row'. The row is placed in the middle of the drawing.
(1) 'Add seat row': Adds a new row (see above). (2) 'Name': The name of the seatmap, which you choose on the event. (3) 'Background image': You can upload e.g. a floor plan of the venue (.jpg or .png, 800x600 pixels) and place the rows on top of it. (4) 'Enable single-seat rule': Limits the participants' choice of seats, so no single available seats are left in a row. It is switched on when you create a seatmap. (5) The rows. Drag a row with the mouse to move it, and click it to edit it. (6) 'Edit row': Edit the name, number of seats, rotation, gap and size of the selected row. (7) 'Seats': Give each seat a name, e.g. 1, 2, 3. Participants see the name when they choose a seat. (8) 'Delete row': Deletes the selected row. (9) 'Update': Saves the seatmap. |
Publish the seatmapA seatmap can only be used on an event when it is published.
(1) 'Publish': Switch it on when the seatmap is finished. A published seatmap cannot be changed or deleted, so check the rows and seat names first. (2) 'Update': Saves. |
Add the seatmap to an eventGo to Events, click 'Edit' next to the event, and expand 'General settings' (see also Create and edit event).
(1) 'Limited spots': Switch it on. (2) 'Count spots': How many spots the event has in total. The seatmap does not change the number, so set it e.g. to the number of seats in the venue. (3) 'Activate seatmap': Switch it on. (4) 'Choose seatmap': Choose a published seatmap. The list shows the number of seats. (5) 'Show overview': Opens the seatmap of the event (see below). Click 'Update' at the bottom of 'General settings' to save. When the event has seats that are booked, reserved or closed, you can no longer change the seatmap or switch it off. |
Overview of the seatsYou also find the overview under the 'Seatmap' button at the top of the event's pages, e.g. the list of signups.
(1) Click a seat to write a note or close the seat (see below). (2) Hover over a seat to see the row, the seat and any note. For a closed seat you also see who closed it and when. (3) The colours show whether a seat is 'Available', 'Selected', 'Booked', 'Reserved' (a participant is signing up) or 'Closed'. (4) Reset the view, and zoom in and out.
(1) 'Note': An internal note for the seat, e.g. 'Teacher'. (2) 'Close the seat': Participants cannot choose the seat, e.g. because it is for a teacher. (3) Choose 'Close this seat' or 'Close all available seats in the row'. (4) 'Update': Saves. If a participant has not got a seat, e.g. because the participant signed up before the seatmap was switched on, you can open the signup with 'Edit signup' and click 'Book seat' under 'Seatmap'. |
What participants seeWhen participants sign up, they click the button for choosing seats and choose seats in the seatmap.
(1) The participant clicks a seat. If the participant signs up several people, that number of seats is chosen next to each other. (2) Closed and booked seats are shown as taken. (3) The participant approves the choice and returns to the signup. (4) The participant can also choose the seats one at a time, e.g. if they are not going to sit together.
(1) Opens the seatmap again. (2) The chosen seats. The seats are reserved for the participant while the timer counts down, and they are booked when the participant signs up. |








