Approximately 6 months ago we switched to using GECKO Booking. We have not regretted it for one second. All our therapists have their own calendar and we can quickly get an overview of all bookings. Our customers can book an appointment online with the therapist of their choice, which makes it easier for them. Our therapists can now see how many bookings they have or change a working day from home.
Another great bonus is that our customers receive a SMS 2 hours before their treatment. Customers who previously would have forgotten their appointment now shows up, and our therapists no longer have to sit around waiting for customers who do not show up. It has also been an advantage financially, since we no longer have empty time slots in the calendar because customers did not show up. In this way, the costs of GECKO Booking make a profit.
In addition to the clinic we have our school, Lasota Terapi Academy, which has high numbers of sales. We can administer this in the integrated cash register system. All our students can be set up to use the system. Likewise, we can choose whether or not our sale should include VAT.
What our customers say
We provide systems to many different industries - from one-man businesses
to larger companies with thousands of customers. Here is what our customers have to say about us.
FysioZone offers physiotherapy and massage to both companies and individuals. Furthermore, there is the option of treatments in the customer’s own home.
In the online booking system you have the option of creating multiple therapists and more treatment types. Any therapist can control which treatments he/she offers and at what times. In addition, the therapist has access to his/her own calendar, which can be updated by both the therapists themselves and by new incoming bookings from the website.
All in all, it is a significant administrative relief for FysioZone.dk. Additionally, it is a great service for the customers, who can now book appointments whenever they want 24 hours a day.
AT-Orbital has designed and developed the GECKO Booking system, with which we would like to express our great satisfaction. The result has been as we hoped and everything has been handled professionally and tailored to our wishes and needs.
All agreements regarding delivery and quality have been met and we continue our collaboration with AT-Orbital on the website also. We recommend the product/products to our course participants and it is the best recommendation that we now pass on.
Beauty & Wellness
At Lægernes Sunheds Center we have used GECKO Booking’s standard system for a longer period of time, and we find the system easy to use, intuitive and with very competitive prices.
GECKO Booking has been very responsive to ideas and we strongly recommend their system for both standard and more specialized calendar and booking solutions.
Lægernes Sundheds Center
I will certainly not refrain from highlighting our satisfaction with a simple, flexible and clear booking system.
Easy access to support and adjustments is a must, if the working day should not stop when disruptions of technical character occurs.
So far the system has worked out to our full satisfaction.
When customers book appointments at my clinic I get daily input as the following:
»It is so easy to book an appointment«, »It is so nice to be reminded by both e-mail and SMS messages« and »It is so clear and easy«
When my clients are happy, then I am happy. And I always talk to a nice and helpful voice on the telephone, whenever I need to talk to you. Keep on your good work!
GECKO Booking has made the working day much easier for us. Both our company and our customers benefit by the clear and very user-friendly booking system.
The employees at GECKO Booking are always ready to help, whenever we need it and likewise they are open to suggestions for changes, which can help in making the working day easier.
Therefore, I can strongly recommend GECKO Booking for everyone who are on the lookout for an easy and professional booking system.
Flemming Lorentz Jørgensen
In January 2011 Skovshoved-Goodlife.dk was the Sweetdeal of the day at Berlingske Media. We had heard that this could give us a lot of new customers and many recommended that we got a booking system. We contacted GECKO Booking and they had set up the system for us in less than an hour.
The next day we had over 400 orders from people buying a Sweetdeal. More than 95 percent of the customers could register themselves and book an appointment in our calendar and only a few called us to ask questions.
Today all our customers are very happy about the system and use it frequently to book ‘Senetens’ treatments at Skovshoved-Goodlife.dk.
In other words, we can only recommend GECKO’s online booking system. Without it we would not have been able to handle our success the way we did.
Mads Leth Christiansen
As a customer at GECKO Booking you are in focus from the first second. When we need help, we are always met by a happy and helpful employee, who always provides the help we ask for.
The system keeps getting further developed and new updates are frequently added which help make the system even better.
Since we first started using GECKO’s online booking system, we often hear our customers say; ‘It is so easy to book an appointment on your website’.
Whenever a customer wants to book an appointment over the phone or face to face at the clinic, it is now easier to find and book the appointment because of the Quick book feature, since it just requires a few click with the mouse before the appointment has been found.
Colleagues and employees express their happiness and satisfaction with the system. So if you do not already use this system, we suggest that you do so as soon as possible.
I have now used GECKO Booking for 4 years and it is worth every penny! Within the first 6 months I used the system I got 30 percent more clients.
The booking system saves me at least 1 hour of phone conversations every day, because the clients book appointments and change bookings themselves.
All in all, I can just say that as a single initiative, GECKO Booking’s online system is the best thing I have done for my clinic!
Body therapist, Aarhus
The student counselling at the Technical University of Denmark has used GECKO Booking since the spring of 2010 for bookings of individual sessions with delayed students.
GECKO Booking’s guidance in the use of the system has been thorough and accommodating. The system has been easily integrated with the DTU website and simple to use for both students and counsellors. GECKO Booking’s online calendar system has reduced the counsellors’ waiting time and administration in connection with invitations to individual guidance sessions.
DTU, Technical University of Denmark
We are very satisfied with your booking system, which have saved us a lot of time because the customer can book crane lifts at home.
We strongly recommend your booking system.
Lars Kock Andersen
Harbour master, Egå Marina
Since the beginning of 2014 I have used GECKO Booking and their journal system. I am very happy about the booking system, which is easy to use and provides you with a clear overview of your appointments. The journal program secures that all the updates regarding treatments of customers are easy to register and quick to look through at later treatments. The invoicing system makes it easy to print invoices for our customers and the municipality as well as reporting to health insurance ‘danmark’.
It saves me a lot of time to have a clear system where we have registered all customers and these registrations are easy to access.
For some time, I had been searching for a booking system that could meet our special needs. Finally, I choose GECKO Booking, which I have not regretted for one second. The more I work with GECKO, the more I get surprised at how they can customize the system to my needs.
Throughout my time with GECKO Booking, I have had a lot of good dialogues with their support and their advice is always very helpful. Every time I get a good idea, I have always called the support and they have told me how to realize my plans.
GECKO is a very simple and clear system, but at the same time they have a lot of features. I am especially glad that they combine a booking system and a payment gateway so that I do not have to pay for both separately.
I will strongly recommend GECKO Booking to other companies and not just companies within the field of health services, because the system offers so many different features and possibilities.
Owner, Bryggens Kajakpolo
You will hardly believe it, but we can also find use for GECKO Booking in world of cinema. After a few small adjustments, we have had great pleasure of using the system in Hvalsø Bio.
We use the calendar to get an overview of all our different activities we have in the cinema, and in the marketing add-on we have compiled various interest groups in separate companies, to which we mail the news that are relevant for these particular groups.